Ramada Plaza Resorts Orlando Ft.Lauderdale Vacations Presents
Ramada Plaza Cruise Memories

Terms and Conditions

Ticket/Cruise contract:
Your ticket is your cruise contract. You may request a copy of the terms and conditions from your travel agent or Imperial Majesty Cruise Line. Carefully read your Cruise Contract and its terms and conditions as it includes important information and regulations that govern your cruise. All guests must sign this contract prior to Embarkation.

Embarkation:
The MV Regal Empress begins embarkation at 1:00 pm. The Ship will leave Port Everglades at approximately 5:00 pm. Guests are required to be onboard the ship at least 1 1/2 hours prior to departure. When the ship returns to Port Everglades, please plan 1-2 hours before disembarkation for Customs and Immigration clearance. Passengers departing from Fort Lauderdale International Airport should schedule their flights after 12:00 noon to allow sufficient time.

Payment Information:
All cabins are subject to full payment at the time of booking to confirm a reservation. The following credit cards are accepted: Visa, MasterCard, American Express, and Discover. Payments made by check, cashier's check can be mailed to: Imperial Majesty Cruise Line, 2950 Gateway Dr. Pompano Beach, Fl. 33069.

Cancellations and Charges/Revisions:
Any cancellation or change will be assessed a $25.00 administration fee once the reservation is confirmed plus applicable penalties. All requests for refunds must be submitted in writing. Cancellation requests received 30 days or less prior to the cruise will be penalized as follows.


31 Days or more prior to sailing - (No Penalty; $25 Administration fee)
30 - 7 Days prior to sailing - ($50.00 per person, plus $25 administration fee)
6 - 0 Days prior to sailing - (No Refunds)
Special, reduced rate or Internet special rate reservations are NON-REFUNDABLE once confirmed.

CALL US ABOUT OUR LOW-COST TRIP CANCELLATION PROTECTION PLAN.


Passenger Cancellation Protection Plan:

In the event you are prevented from taking the cruise because: (a) you, a traveling companion, or an immediate family member suffers an injury, sickness or death: or, (b) you or your traveling companion (1) is hijacked, quarantined, required to serve on a jury, or Subpoenaed: (2) has a home made uninhabitable by fire, flood, volcano, earthquake, hurricane, or other natural disaster: or (3) is directly involved in a documented traffic accident while en-route to departure: then Imperial Majesty Cruise line will pay benefits upon receipt of written supporting documentation up to your total cruise cost (less the cost of the protection plan and $25.00 administration fee) for: Non-refundable cancellation charges imposed by Imperial Majesty Cruise line, or the additional costs you may incur as a result of a change in rate or the per person occupancy rate of prepaid travel arrangements if a person booked to share accommodations with you cancels his/her cruise for a covered reason and you do not cancel.


In no event shall the amount reimbursed exceed the amount you prepaid for your cruise. You must advise Imperial Majesty Cruise Line or your travel agent immediately upon the occurrence of the event and prior to scheduled departure date in order to have your claim processed.

Liability:
Imperial Majesty Cruise Line expressly disclaims any responsibility for personal injury or property damage arising from the acts or negligence of any air carrier, hotel or any other person rendering and of the services offered in addition to the actual ship's cruise.

Imperial Majesty Cruise Line shall not be responsible for any damage or inconvenience caused by late air, hotel overbooking, and car or motor coach arrivals or for damage to baggage, automobiles or other property of the guest occurring off the vessel.

Luggage:
Each guest may bring onboard a reasonable amount of baggage, not to exceed two bags per person. All luggage must be stored in the passenger's stateroom. Alcoholic beverages, pets, dangerous or illegal items such as weapons, explosives, combustible substances or non-prescription controlled substances may not be brought onboard the ship. Any such items shall be surrendered to security at embarkation and may be disposed of at the sole discretion of Imperial Majesty Cruise line. All luggage hand-carried or checked is subject to search.

Passengers with special needs requiring oxygen for a medical condition must make this request known at the time of booking. Liability for all luggage is limited to the amount of $300 per ticket. This liability can be increased upon embarkation, the guest declares the true value of the property in writing and pays 5% of the true value declared in excess of $300 to Imperial Majesty Cruise Line, in which case the cruise line's liability will be limited to the value declared not to exceed $5000.00.

Minors:
Guests under the age of 18 must be accompanied by an adult at least 18 years of age.

Health Conditions:
If you have a medical condition which requires you to take prescription medication or to receive medical attention during the course of the cruise, please consult with your physician prior to traveling. A physician and/or nurse will be on call 24-hours a day on every cruise to perform basic medical procedures. The physician and nurse are not employees of the cruise line and will charge their prevailing fees for services provided at your request.


Imperial Majesty Cruise Line is not liable for any death, personal injury, illness or personal distress caused by reason of any medical treatment, diagnosis, advice, examination, prescription or any other service received from the physician and nurse. Please call Imperial Majesty Cruise Line with any questions or concerns.

Right to Change Itinerary/Detention:
In the event of strikes, lockouts, stoppage of labor, riots, weather conditions and any other reason whatsoever, Imperial Majesty Cruise Line has the absolute right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. Imperial Majesty Cruise Line may, but is not obligated to, substitute another vessel for any sailing and cannot be liable for any loss to the passenger by reason of such cancellation, advancement, postponement or substitution.

Refusal of Passage:
Imperial Majesty Cruise Line may refuse to transport or may disembark at any port, any passenger who may be suffering from contagious or infectious disease, ill health or whose presence may be detrimental to the comfort or safety of other passengers or the crew, or who may be excluded from landing at a destination by Immigration or other Governmental Authorities. In such cases the guests shall not be entitled to any refund of fare or compensation.

Copyright © Ramada Plaza Resorts Orlando/Ft.Lauderdale Vacations 2003