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Ticket/Cruise contract:
Your ticket is your cruise contract. You may request a copy of the
terms and conditions from your travel agent or Imperial Majesty
Cruise Line. Carefully read your Cruise Contract and its terms and
conditions as it includes important information and regulations
that govern your cruise. All guests must sign this contract prior
to Embarkation.
Embarkation:
The MV Regal Empress begins embarkation at 1:00 pm. The Ship will
leave Port Everglades at approximately 5:00 pm. Guests are required
to be onboard the ship at least 1 1/2 hours prior to departure.
When the ship returns to Port Everglades, please plan 1-2 hours
before disembarkation for Customs and Immigration clearance. Passengers
departing from Fort Lauderdale International Airport should schedule
their flights after 12:00 noon to allow sufficient time.
Payment Information:
All cabins are subject to full payment at the time of booking to
confirm a reservation. The following credit cards are accepted:
Visa, MasterCard, American Express, and Discover. Payments made
by check, cashier's check can be mailed to: Imperial Majesty Cruise
Line, 2950 Gateway Dr. Pompano Beach, Fl. 33069.
Cancellations and Charges/Revisions:
Any cancellation or change will be assessed a $25.00 administration
fee once the reservation is confirmed plus applicable penalties.
All requests for refunds must be submitted in writing. Cancellation
requests received 30 days or less prior to the cruise will be penalized
as follows.
31 Days or more prior to sailing - (No Penalty; $25 Administration
fee)
30 - 7 Days prior to sailing - ($50.00 per person, plus $25 administration
fee)
6 - 0 Days prior to sailing - (No Refunds)
Special, reduced rate or Internet special rate reservations are
NON-REFUNDABLE once confirmed.
CALL US ABOUT OUR LOW-COST TRIP CANCELLATION
PROTECTION PLAN.
Passenger Cancellation Protection Plan:
In the event you are prevented from taking the cruise because: (a)
you, a traveling companion, or an immediate family member suffers
an injury, sickness or death: or, (b) you or your traveling companion
(1) is hijacked, quarantined, required to serve on a jury, or Subpoenaed:
(2) has a home made uninhabitable by fire, flood, volcano, earthquake,
hurricane, or other natural disaster: or (3) is directly involved
in a documented traffic accident while en-route to departure: then
Imperial Majesty Cruise line will pay benefits upon receipt of written
supporting documentation up to your total cruise cost (less the
cost of the protection plan and $25.00 administration fee) for:
Non-refundable cancellation charges imposed by Imperial Majesty
Cruise line, or the additional costs you may incur as a result of
a change in rate or the per person occupancy rate of prepaid travel
arrangements if a person booked to share accommodations with you
cancels his/her cruise for a covered reason and you do not cancel.
In no event shall the amount reimbursed exceed the amount you prepaid
for your cruise. You must advise Imperial Majesty Cruise Line or
your travel agent immediately upon the occurrence of the event and
prior to scheduled departure date in order to have your claim processed.
Liability:
Imperial Majesty Cruise Line expressly disclaims any responsibility
for personal injury or property damage arising from the acts or
negligence of any air carrier, hotel or any other person rendering
and of the services offered in addition to the actual ship's cruise.
Imperial Majesty Cruise Line shall not be responsible for any damage
or inconvenience caused by late air, hotel overbooking, and car
or motor coach arrivals or for damage to baggage, automobiles or
other property of the guest occurring off the vessel.
Luggage:
Each guest may bring onboard a reasonable amount of baggage, not
to exceed two bags per person. All luggage must be stored in the
passenger's stateroom. Alcoholic beverages, pets, dangerous or illegal
items such as weapons, explosives, combustible substances or non-prescription
controlled substances may not be brought onboard the ship. Any such
items shall be surrendered to security at embarkation and may be
disposed of at the sole discretion of Imperial Majesty Cruise line.
All luggage hand-carried or checked is subject to search.
Passengers with special needs requiring oxygen for a medical condition
must make this request known at the time of booking. Liability for
all luggage is limited to the amount of $300 per ticket. This liability
can be increased upon embarkation, the guest declares the true value
of the property in writing and pays 5% of the true value declared
in excess of $300 to Imperial Majesty Cruise Line, in which case
the cruise line's liability will be limited to the value declared
not to exceed $5000.00.
Minors:
Guests under the age of 18 must be accompanied by an adult at least
18 years of age.
Health Conditions:
If you have a medical condition which requires you to take prescription
medication or to receive medical attention during the course of
the cruise, please consult with your physician prior to traveling.
A physician and/or nurse will be on call 24-hours a day on every
cruise to perform basic medical procedures. The physician and nurse
are not employees of the cruise line and will charge their prevailing
fees for services provided at your request.
Imperial Majesty Cruise Line is not liable for any death, personal
injury, illness or personal distress caused by reason of any medical
treatment, diagnosis, advice, examination, prescription or any other
service received from the physician and nurse. Please call Imperial
Majesty Cruise Line with any questions or concerns.
Right to Change Itinerary/Detention:
In the event of strikes, lockouts, stoppage of labor, riots, weather
conditions and any other reason whatsoever, Imperial Majesty Cruise
Line has the absolute right to cancel, advance, postpone or substitute
any scheduled sailing or itinerary without prior notice. Imperial
Majesty Cruise Line may, but is not obligated to, substitute another
vessel for any sailing and cannot be liable for any loss to the
passenger by reason of such cancellation, advancement, postponement
or substitution.
Refusal of Passage:
Imperial Majesty Cruise Line may refuse to transport or may disembark
at any port, any passenger who may be suffering from contagious
or infectious disease, ill health or whose presence may be detrimental
to the comfort or safety of other passengers or the crew, or who
may be excluded from landing at a destination by Immigration or
other Governmental Authorities. In such cases the guests shall not
be entitled to any refund of fare or compensation.
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